Real growth. And the people behind it.

The quiet grind behind building a global MSP

Building a global business is tough. 

It takes long hours, hard work and a lot of grit. When Fuse Technology started out, they had a simple goal. They wanted to take care of small and medium-sized businesses, treating anyone with a laptop as a top priority.

But as they expanded, they learned a hard truth. 

Scaling a global business while delivering local support is grueling. Growth brings real pain points, and you feel every bump in the road. They reached a point where they had to simplify their operations to survive the jump to the next level.

That is when they integrated Autotask and Casaya Commerce Manager with Ingram Micro Xvantage™. It completely revolutionized their back end.

Suddenly, they had a single pane of glass across all their global entities. They could finally see everything clearly. They gained deep visibility into orders and backorders. They unlocked smart product recommendations and real-time analytics. Instead of wrestling with outdated processes, they connected their tools and let the platform do the work.

The numbers tell the tale. Fuse Technology went from moving $20,000 to $30,000 a month in hardware to roughly $300,000. That is a massive leap that changes a business forever. But the most incredible part is how they did it. They achieved that massive growth without adding a single staff member.

You learn quickly in this industry that true partnership is a competitive advantage. 

The relationship between Fuse Technology and the Ingram Micro team is built entirely on trust, honesty and getting things done. When partners treat your business like their own, the roadblocks disappear.

Strong relationships conquer the toughest challenges. With the right people and the right tools in your corner, you can push past the pain of growth. You can build something amazing and watch your opportunities flourish.

Fuse Technology is a Trust X Alliance partner.

How to build a winning FinOps practice: a Data41 case study.

How do you find new revenue streams when your main industry stops growing? You look for an up-and-coming technology stack that your existing clients actually need.

Data41 had a strong background in legacy enterprise performance management; however, that market is highly mature and very competitive. Revenue growth had stalled, adding new clients was difficult and the team was relying heavily on their existing customer base.

They needed a new solution with a strong growth curve. They also needed to train their existing services team on a new technology stack without starting from scratch. That’s why Data41 decided to build a new FinOps practice with the help of our Ingram Micro team.

The Ingram Micro team introduced Data41 to the IBM team responsible for the FinOps technology stack. Even though Data41 had a great reputation with IBM, they did not have a track record of selling IBM FinOps solutions. So, Ingram Micro stepped in to advocate for them. 

Our team helped coordinate meetings with the IBM field sales team and developed a clear go-to-market plan. This kind of support makes a massive difference, as it turns an overwhelming process into a clear step-by-step journey. 

With a solid plan in place, Data41 set to work in the first quarter of 2026. They evaluated the right solutions and finalized their strategy. 

The second quarter was all about pipeline development and cross training their personnel. They worked directly with the IBM field sales team to generate leads and plan marketing activities. 

The end-of-year objective is clear. Data41 aims to close at least three new deals representing new deployments of the IBM FinOps solution. This will provide a strong foundation to accelerate their practice in the coming year.

Expanding your business into new technology areas does not have to be a solo mission. When you partner with experienced teams and use resources like Ingram Micro Xvantage™, you gain access to the introductions you need to succeed.

Are you ready to find your next big growth opportunity? Reach out to our team today to start building your own FinOps practice.

Data41 is a Trust X Alliance partner.

The five-minute breakthrough

Building a global business is tough.

There comes a point in growing a business when the old way just stops working.

Not because the team is not trying hard enough. Not because the people are not good. But because too much time gets spent on work that should be simple.

That was the challenge facing MRE Consulting.

Based in Houston, Texas, MRE built its reputation in energy trading and risk management. As the company grew, its tech team grew with it. They helped small and midsize clients get more from IT through automation, smarter business processes and planning that helped keep things running when business got hard.

But behind the scenes, one part of the business kept wearing people down.

Their quote-to-order process was manual, slow and packed with extra steps. The team had to move between systems, check details by hand, wait for approvals and push orders forward one step at a time. What should have taken minutes took three to four days. That’s frustrating for any team. It’s also tough on customers who are waiting for answers.

So they fixed it.

MRE connected its PSA to Ingram Micro Xvantage™ and rebuilt the process in a smarter way. 

The change was dramatic. A bloated process that took up to four days now takes three to five minutes. That meant less manual work, less overhead and more room for the team to do what they do best without adding staff.

And the truth is, that kind of change usually takes more than technology alone.

MRE started working with Ingram Micro in 2015. In 2016, they completed their first CSP transaction. Within three years, that business grew to more than $100,000 a month. In 2022, they were named Ingram Micro Security Partner of the Year.

Today, MRE still counts on that relationship for expert help, new programs and support on complex deals. Now, with the added scale of Infosys behind them, they are ready for what comes next.

Growth is exciting. But if you want it to last, your systems and your partners have to grow with you.

MRE Consulting is a Trust X Alliance partner. 

How Ingram Micro and Viadex accelerated the AWS funding assessment to less than half a day

Moving your customers to the cloud is a lot like planning a cross-country road trip. You need a clear route, a solid budget and the right vehicle. But the AWS Migration Acceleration Program assessment phase often slows you down. Traditionally, gathering the required documentation takes about six weeks. This manual process takes up valuable time and leaves room for errors. When assessments drag on, you risk losing customer momentum and missing out on crucial funding opportunities.

Enter Altiora. Viadex built this AI-driven tool natively on AWS to take the heavy lifting out of the assessment phase. Think of it like swapping a hand-drawn map for a modern GPS system. The platform uses AI to process complex data and generate precise assessments in a fraction of the time. You no longer have to spend weeks compiling data manually.

Great technology needs the right delivery system. That’s why Viadex teamed up with Ingram Micro. By combining Viadex's AI tool with our global reach and expertise, the Ingram Micro team created a faster path to success. Our teams worked together to refine the solution so it meets their specific needs. This collaboration gave Viadex a tested, reliable way to move their customers forward. They also gained access to our broader ecosystem, including the Ingram Micro Xvantage™ platform, to manage their business with ease.

The results speak for themselves. Altiora reduced the assessment timeline from six weeks to less than half a day—the fastest assessment-to-funding cycle recorded. Imagine receiving an accurate total cost of ownership, a solid business case and a full environment inventory almost instantly. 

This new approach changes how our partners can secure AWS funding, giving them the confidence to guide customers through their cloud journey without the usual roadblocks. You can accelerate your deal velocity and capture revenue that might otherwise slip away.

Let's help your customers reach the cloud faster next.

Viadex is a Trust X Alliance partner.