Ingram Micro Symantec Backup Exec System Recovery 2010
Summer 2010
Channel Advisor    

In This Issue
Pondering the cloud
Unlock a new door
Learning to go digital
UC grows up
Real strength of SaaS
MSPs gain critical mass
Sales & Marketing Advisor

  Expert Insights
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News From Ingram Micro and Our Solution Provider Communities.

Ingram Micro and Corporate Social Responsibility
With operations and offices in 36 countries around the globe, and reaching customers in approximately 150 countries through our supply chain, the world is not just where Ingram Micro does business -- it's where we as a company live, play and raise our families. Ingram Micro is committed to being a corporate citizen whose practices are good for our communities, environment, partners, associates and business.

Our corporate responsibility objectives include:

  • Our Environment: Lead as an accountable corporation working with our customers and suppliers to minimize our company's impact on the environment.
  • Our Communities: Be a positive influence in the communities in which we work and live.
  • Our Workplace: Maintain a professionally challenging, rewarding, respectful and safe workplace for all Ingram Micro associates and business partners.

To learn how we're supporting these objectives through our policies and our daily activities, visit the About Ingram Micro section of and select Corporate Social Responsibility.

Upcoming Events

System ArchiTECHS Invitational, July 1416, Dallas Digital Signage Boot Camp and DSCE Certification Seminar, July 1415, Boston

Mobile Unified Communications Boot Camp, July 1415, Irvine, Calif.

Networking/Security Technology Solutions Conference, Aug. 35, Buffalo, N.Y.

Content Management Boot Camp, Aug. 1718, Texas SMB Alliance Invitational, Aug. 2931, Orlando, Fla. For details, visit the Reseller Home page at ingrammicro. com and select Training and Events from the left sidebar.

Ingram Micro Offers Free and Low-Cost Marketing Tools to Customers
Why pay for a third-party e-mail service? If you're an Ingram Micro customer, you can deliver and track e-mails to your customers through Ingram Micro's Agency Express without spending a dime. Plus, the cost of full print campaigns and target list purchases has dropped, making a complete marketing campaign cheaper than any alternative. E-mail for more information.

Ingram Micro also has a brand-new sales tool ready for you at virtually no cost. The Office Essentials catalog shows your customers everything they need around the office, and with 10-packs available for just $.01 via, it's ready to go out the door with your field sales reps the perfect leave-behind margin builder.

New Ingram Micro Business Intelligence Center Delivers a Competitive Advantage
IT vendors and VARs can now tap the IT channel's largest database to maximize their business opportunities. Launched in April 2010, the Ingram Micro Business Intelligence Center (BIC) provides Ingram Micro's U.S. partners with the data, market intelligence and visibility they need to generate more business, expand their reach and achieve pinpoint accuracy in their marketing and sales efforts.

The BIC offers a number of customizable programs and services, such as analytical and predictive modeling, customer and end-user profiling, lead generation, market performance and share analysis, and primary market and customer research, as well as opportunity refresh and sales trending data. Several leading IT vendors, including Belkin, Citrix Systems, IBM, Microsoft, SonicWALL and Xerox, have already used the BIC's growing service portfolio to achieve their unique business goals.

"Our experience in working with the Ingram Micro Business Intelligence Center has been invaluable," says David Lee, vice president, marketing communications, SonicWALL, Inc. "Last year, we teamed with Ingram Micro to design a custom primary market research study for SonicWALL. We found their thinking, design and research to be extremely insightful."

In addition to its success within the vendor community, the Ingram Micro BIC team currently is working with a select group of solution providers within Ingram Micro's VentureTech Network to expand their addressable market. To learn more, visit the Press Room at


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