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Summer 2010
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2009 Promises Hard Won Opportunities For Channel

Lately, the IT crystal ball has offered little other than dire predictions for the coming year, leaving solution providers with a seemingly bleak outlook for 2009. As December began, for example, Forrester Research downgraded its prediction for growth in information technology spending next year from an already anemic 6.1 percent to a paltry 1.6 percent for 2009. In fact, the Cambridge, Mass.-based research firm believes that the U.S. real Gross Domestic Product (GDP) will decline during the first half of the year and will rally only weakly in the second half.

There's opportunity, though, for IT providers willing to maintain a laser focus on markets that provide a better chance of success. Technologies, such as storage, that support the most important day-to-day work of companies and keep their businesses strong remain on the menu for most customers. For example, The InfoPro (TIP), a research firm in New York, reported that one third of all organizations are considering a backup redesign.

Security, especially for solution providers working with small business customers, also will continue to grow. In fact, more than 21 percent of security decision makers expect to increase their IT security budgets in 2009, according to the Forrester Business Data Services survey, which polled more than 1,200 North American enterprise and SMB security professionals. Security will make up 10 percent of overall IT operating budgets next year, up from eight percent last year, the survey found.

Good for the earth technology solutions offer another opportunity for solution providers to shine with customers trying to conserve energy, save money and save the world. Helping customers make their green IT initiatives offers opportunity to sell both products and services.

Managed services, meanwhile, provide another excellent opportunity for growth and economic stability for SPs hoping to create a consistent revenue stream. Small business customers are flocking to a service-based model for IT services in hopes of steadying technology costs and maintaining business-critical IT infrastructure without the headaches of maintaining on-site IT personnel.

By bringing the right technologies to customers, solution providers have the opportunity maintain good growth even in the face of a down market.

 

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