Today's SMB customers face many of the same IT challenges as enterprise customers, but with more limited budgets and resources. This means they require easy-to-use, cost-effective, "set and forget" solutions that enable them to do more with less to grow their business. Neither you, nor your customer, will be satisfied with scaled-down versions of enterprise products that are missing functionality, or conversely, overly complex or difficult to implement.

The most successful products for SMBs are designed specifically for their needs -- such as Symantec Backup Exec™ for Windows Servers and Symantec Backup Exec™ System Recovery.

A boon for solution providers who work with SMB companies with limited IT resources, or for those who provide IT outsourcing, Symantec Backup Exec for Windows Servers and Symantec Backup Exec System Recovery deliver enhanced, complementary data and system protection. Solution providers who deploy both products help clients realize immediate benefits in reduced or eliminated backup times, reduced data loss and faster data and system recovery. These solutions also enable you to provide business continuity assessments, design, implementation and maintenance services.

"Symantec Backup Exec and Backup Exec System Recovery offer a platform for our clients to better prepare for data and system disruption," says Jonathan Dambrot, managing partner at Prevalent Networks, a solution provider in Warren, N.J. "We recommend the tech nology to reduce recovery times, reduce cost, and increase environment resiliency."

Easy-to-Implement Windows Data Protection
Specifically designed for Windows data and system protection, these award-winning solutions offer superior ease of use via intuitive management interfaces. This is especially valuable for solution providers as it simplifies deployment and helps automate the protection of your clients' application data for single or multiple server environments, while ensuring that critical system information is captured for fast, simple recovery.

Both Symantec Backup Exec for Windows Servers and Symantec Backup Exec System Recovery can manage remote systems to ensure all data and systems are protected. For example, it gives you the ability to see if your customers' backup jobs were successful or not and follow up with them if there was a problem. More importantly, these solutions enable companies to centralize data and system protection, eliminating the need for remote office hardware, media and administration. This improves overall protection and recovery while reducing costs.

Built-in versatility lets your clients leverage the benefits of disk-based protection, as well as the long-term protection and off-site storage offered by tape backup. This gives you the flexibility to recommend a protection scheme that best fits specific requirements, including:

• Disk-To-Tape (D2T)
• Disk-To-Disk (D2D)
• Disk-To-Disk-To-Tape (D2D2T)

As businesses grow Backup Exec for Windows Servers provides a fully scalable solution, to hundreds of servers, including centralized management of distributed backup and remote servers and even SAN environments. This frees IT to focus less on routine administrative tasks and more on critical business issues. In fact, Backup Exec is the Windows protection solution of choice for Microsoft, one of the larger Windows enterprises in the world. If Microsoft trusts this, your customers can too.

Profitable for Solution Providers
Symantec's partners are extremely well served by these solutions. With an addressable SMB IT market in 2008 projected to be more than $1.6 billion¹, the product and service revenue potential is enormous. And with almost 75 percent of midsize businesses having deployed or evaluating disk-based tools, partners are poised to capitalize on this shift with Symantec Backup Exec for Windows Servers and Symantec Backup Exec System Recovery, both designed with disk in mind.

These and related Symantec data protection products give you the power to win new customers and strengthen installed base loyalty with data protection solutions that address real opportunities:

• Make deals bigger by attaching Symantec Backup Exec for Windows Servers agents and options to each sale, such as protection for Microsoft Exchange, SQL, Active Directory, and SharePortal Portal Server; as well as for open files, desktops/laptops and Oracle, to name a few.
• Help your clients round out their solutions with essential hardware, providing the necessary disk, processors and servers to ensure they have the power, speed, and storage to meet their business needs.
• Optimize clients' investments with essential services and support such as security, data protection and disaster recovery assessments, design, implementation and maintenance.

Maintenance and Support
Savvy partners include maintenance and support in every client proposal. This ensures the appropriate technical support, if needed, as well as valuable upgrade assurance. You can price, add and deliver your own services, improving your bottom line and adding value to your customer base, while enabling you to reap the benefits of a larger sale and a well-satisfied customer.

With the increasing adoption of disk-based data and system recovery solutions comes the opportunity to deliver much-needed assessment, design and deployment services to SMBs, who are looking for clear advice, counsel and assistance to ensure these solutions are properly implemented and tuned for their specific environments.

Additional maintenance and support add-ons for each of your clients' purchases can include:

• Business Critical Services -- The highest level of protection provides personalized, proactive support from elite technical experts for enterprises requiring uninterrupted and secure access to their data and applications.
• Essential Support Services -- This is the recommended appropriate minimum level of support for most organizations. It provides 24x7 access to Symantec's support experts, version upgrades, and fast response times.
• Basic Maintenance Services -- Entry-level service is for customers that run Symantec products only on their non-essential systems.

"Having Symantec Backup Exec and Backup Exec System Recovery in our product portfolio has allowed our availability practice to grow," says Dambrot of Prevalent Networks. "These products have allowed us to create solutions for our clients around data and system backup, to perform complete hardware migrations to and from virtual environments, and to facilitate quick recovery from complete disaster, user error, and OS corruption."

Managing Partner, Prevalent Networks

Symantec has the broadest range of solutions for cost-effective, simple and flexible protection and recovery of Windows environments. Whatever your customers' needs, Symantec has solutions to help them be more proactive in ensuring the availability of their information and systems.

1 Symantec and Dun & Bradstreet reports for commercial businesses from 100 to 1000 employees.

Product	Unique Selling Proposition	Description
Symantec Backup Exec 11d for Windows Servers	Continuous protection for Exchange, SQL, and Windows File Servers eliminates the need for daily backups -- especially mailbox backups for Exchange. Now includes encryption at no additional cost.	The gold standard in Windows data recovery, providing cost-effective, high-performance, and certified disk-to-disk-to-tape backup and recovery -- including continuous data protection for Microsoft Exchange, SQL, file servers and workstations. High-performance agents and options provide fast, flexible, granular protection and scalable management of local and remote server backups.
Symantec Backup Exec 11d for Windows Small Business Server	Specifically designed for Microsoft Windows Small Business Server.	The perfect complement to Microsoft Windows Small Business Server Standard and Premium Editions. Provides backup, restore, disaster recovery, single-drive library support, encryption and support for Microsoft Exchange and SQL Server.
Symantec Backup Exec System Recovery Server Edition	Restore Windows systems anytime, from anywhere, in minutes, not hours or days.	Combines the speed and reliability of disk-based, bare-metal Windows system recovery with dissimilar hardware restoration and lights-out operation. IT administrators can minimize downtime for critical IT services by rapidly recovering entire systems to dissimilar hardware platforms or virtual environments. Unattended servers can be restored remotely from a Windows desktop, laptop or Pocket PC.
Symantec Backup Exec System Recovery Server Edition	Restore Windows desktops anytime, from anywhere in minutes, not hours or days.	Combines the speed and reliability of disk-based, bare-metal Windows system recovery with dissimilar hardware restoration.
Symantec Backup Exec System Recovery Windows Small Business Server Edition	Specifically designed to recover Windows Small Business Server to recovery anytime, from anywhere, in minutes, not hours or days.	Designed to deliver cost-effective, easy-to-use and reliable system protection for Microsoft Small Business Servers.