Cisco Fly Higher
cisco products promotions/programs the experience center webinars  
Success Stories


Looking to Grow Your Cisco Business?
Cisco Capital Commercial Easy Lease Program
New! Glacier Gazette
Global Knowledge Training
Cisco Technical Support
Cisco Integration Services
Cisco Services
Cisco Marketing Resources
Cisco Smart Business Road Map


Looking to Grow Your Cisco Business?

Glacier is a sales and marketing engagement offering that enables Ingram Micro solution providers to build a Cisco practice, either from the ground up or into further advanced technologies.

Glacier is an exclusive Ingram Micro offering that provides you with the tools, resources, guidance and support to help you sell Cisco in the SMB market. It’s the fastest way for solution providers to get access to Cisco’s leading networking solutions and proven demand-generation activities that will grow solutions.

Regardless of your Cisco reseller status, Ingram Micro’s Glacier initiative offers several different engagement levels to help you build or grow your Cisco practice. To ensure that partners are taking full advantage of this offering, Ingram Micro’s team of inside and outside sales associates will guide each partner on how to build a successful Cisco business model.

Through Glacier, you can:

  • Expand your portfolio of offerings
  • Target new revenue opportunities
  • Increase margin/profitability
  • Gain a competitive advantage
  • Become a Trusted Advisor
  • Recover lost business
  • Evolve existing solutions
  • Sell a Total Solution

back to top


Cisco Capital Commercial Easy Lease Program

New easy, flexible financing options exclusively from Cisco Capital and Ingram Micro
Cisco Systems Capital and Ingram Micro have teamed up to offer easy, flexible financial options to the SMB Market at competitive rates. With Cisco Systems Capital financing, companies can implement the technologies they need to compete and thrive now – without a large capital investment.

The Cisco Capital Commercial Easy Lease Program provides fast, easy financing for a comprehensive Cisco network solution. Financing is available for transactions from about $5,000 to $250,000.* Designed specifically for the SMB market, the program offers:

  • Streamlined lease documentation and flexible payment options
  • Simple online application and rapid, real-time credit decisions
  • Online transaction monitoring and portfolio management
  • Funding in 24 hours or less

*Eligibility for the Commercial Easy Lease Program is subject to credit approval, qualification, and appropriate documentation. Term eligibility for all leases is based on credit rating determined by Cisco Systems Capital Credit. Other restrictions may apply.

To obtain a Cisco Capital leasing sales proposal or for assistance with the application and documentation process, please contact Eric Walker at (877) 877-0035, ext. 64017 or Or, if you currently have a PO from Cisco Capital and need assistance ordering product through Ingram Micro, contact Maureen Nowak at (877) 877-0035, ext. 65217 or

back to top


Ingram Micro Glacier Gazette

Dec. 2006 edition
Q1 2007 edition 73K, PDF

back to top


Global Knowledge Training

Developing your career means continuously developing your skills. Ingram Micro has partnered with Global Knowledge to bring you the learning solutions that you need to prepare for success. The Ingram Micro Business Partner Referral Program allows you to receive special discounts on Global Knowledge learning solutions.
Global Knowledge info

back to top


Cisco Technical Support

Save time and gain access to cross-trained certified engineers with Ingram Micro Technical Support -- all at a low cost to your business. One phone call connects you with hundreds of technologies and IT solutions that help you sell more and close the deal. Not only does Ingram Micro have the largest, best trained and most experienced technical support staff in the industry, it also maintains a team of knowledgeable, certified technicians who specialize in Cisco solutions.

(800) 445-5066, Cisco ext. 24041
Option 1: SMARTnet
Option 2: Voice & Video -- new
Option 3: All other Cisco

Key Benefits

  • Free Ingram Micro pre-sale technical support
  • Ingram Micro partnership to assist their Cisco CME business expansion efforts
  • 26+ Cisco certified amd specialized technicians -- CCIE on staff
  • More than 10,000 Cisco calls serviced per month
  • Less than 1% of calls escalated to TAC
  • Solution focused with multi-vendor support
  • Sales enablers (partners can conference in their end users)
  • Customer satisfaction survey score 4.85 out of 5

back to top


Cisco Integration Services

At Ingram Micro, we understand that each networking solution is unique. Our world-class configuration and integration services can help you satisfy customers’ unique assembly needs – while freeing your technicians to perform other technical services for customers and increase billable hours.


  1. Install and update Cisco IOS to CallManager Express 4 and add GUI (web interface) files, phone loads and other updates. This includes installation and verification of all hardware modules and memory. Configurations generated using Cisco’s Quick Configuration Tool are installed and tested.
  2. Install and configure Cisco Unity Express (CUE) Operating System including update to latest version, installation of purchased user license and enable Voiceview features
  3. IP Phone registration and Services configuration. This includes scanning in the MAC-addresses of IP Phones that are part of the order. Verification of dial tone for phones that are part of the order. Scanned IP Phone MAC-addresses are placed on CD with other customer specific files.

Benefits of Integration Services

  • Provide ISO integration across Cisco technology
  • Faster deployment
  • Reduced configuration costs
  • Reduced double-freight expenses
  • Plug and play

Contact (888) 376-9757, ext. 24034 for more information.

back to top


Cisco Services

Cisco Services will help you protect your network investment with reliable, day-to-day network support and prompt resolution of critical network issues. The benefits of completing your sale with Cisco services include:

  • Increased return on investment
  • Reduced cost of network ownership and operation
  • Increased customer satisfaction
  • Cisco software support
  • Productivity tools

For more information, visit the Cisco Services page or contact the Ingram Micro dedicated Cisco Services team at (800) 456-8000, ext. 76471 (option 4).

back to top


Cisco Marketing Resources

For marketing, sales and demand generation resources and tools to help your business grow, visit the Cisco Resources page.

back to top


Cisco Smart Business Roadmap

Cisco Smart Business Roadmap offers a plan for your business that brings together tailored technology solutions, world-class service and support delivered through local specialized partner and flexible financing options - all designed specifically for small and midsize businesses (SMBs).

The rate of change and amount of competition in the business world is escalating. SMBs need to ensure that the technology solutions they buy meet today's business needs and are flexible enough to grow with this rapidly evolving environment.

Cisco Smart Business Roadmap provides a structured, planned evolution path to help organizations take advantage of today's business opportunities and maximize the long-term potential of their technology investments. It provides support for real-time interaction through smart, simple and secure communications solutions that operate over a single integrated network solution.
more info

back to top



To learn more about the Glacier offering, contact the Ingram Micro Market Development Manager in your region:

Tom Roberts, North East Region (ME, NH, VT, MA, RI, CT, NJ, NY, PA)
(800) 456-8000
East Coast, ext. 65051

Michael Collins, Central Region (ND, SD, NE, KS, MN, IA, MO, WI, IL, MI, IN, OH, KY)
(800) 456-6783
East Coast, ext. 65084

Kathleen Lillis, South Region (OK, AR, MS, TN, AL, GA, FL, SC, NC, VA, WV, MD, DL)
(800) 456-8000
East Coast, ext 67624

Kelly Nienhuis, Pacific West Region (WA, OR, NV, CA, HI, AK)
(800) 456-6000
West Coast, ext 21523

Joe Gandia, Central West Region (MT, ID, WY, UT, CO, AZ, NM, TX, LA)
(800) 456-6000
West Coast, ext 21547

Ingram Micro/Cisco Training and Events Calendar

back to top

careers contact us terms of use