Services Division

 

Seismic
Professional IT Labor Services
  Manufacturer Services
Warranty Contract Management and Renewal
Subscription and Other Services

Services Division line card 950K, PDF

Seismic

Through our new virtual services warehouse, get fast, easy access to the network-monitoring capabilities businesses want - with no major investment in infrastructure. Plus, take advantage of Ingram Micro Seismic Success Support Portal, a web-based portal designed to support you as your managed services business evolves.

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Professional IT Labor Services and Programs

Custom Installation
Develop professional on-site services for your customers' unique enterprise services requirements. Customer Installation Services provides pre- and post-sale support and ensures properly scoped and delivered services that are part of every engagement.

Help Desk
Telephone support for multi-manufacturer software, hardware and networking products. If a problem cannot be resolved over the phone, the Help Desk will dispatch the call to your provider of choice for on-site support.

Ingram Micro Services Network
IMSN is Ingram Micro's industry-leading service provider organization and the cornerstone of the Services Division. Powered by IM OnSite, a proprietary service management platform, IMSN lets you use proven on-site IT service professionals and expert technical practice groups to gain reach and improve services capabilities across North America.

IT Staffing
Affordable access to the resources you need to expand your business and meet demand for on-site technology services. Trained personnel are available on a project-based, temp-to-hire or direct-placement basis.

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Manufacturer Services

Increase your revenue on every hardware sale by attaching SKU'd services from Ingram Micro's manufacturer partners. View available manufacturer SKU'd services you can sell.

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Warranty Contract Management and Renewal

Reseller Services Portal
Recurring revenue with our services contract management tool. Renew expiring services, attach new services, register new products, real-time service quotes and more.
more info

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Subscriptions and Other Services

eCommerce Partner Referral
Ingram Micro maintains relationships with respected e-commerce providers on your behalf. No matter what your e-commerce needs, we can find a partner to help.

Outlet
Simplify recovery and recycling of used or outdated IT equipment, cartridges and cell phones. Take advantage of trade-up promotions offered by sponsoring vendors.

Spex
This cost-effective electronic content subscription service aggregates and delivers information from thousands of IT and consumer electronics manufacturers, in a standardized format ready to use on your company's web site.

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