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Services Division
Professional Services

IM Link

Gain easy access to the expertise and resources necessary to compete in today's marketplace and successfully implement a wide variety of technology solutions with increased profitability.

Ingram Micro Professional Services offers our partners a comprehensive lifecycle of portfolio offerings. These services are designed to increase productivity, establish greater revenue and margin opportunities, and have multiple entry points depending on the scope and nature of your business.

Plan

A complete suite of planning services to support your customer's technology assessment, solution design, return on investment analysis and budgeting process.

  • Assessment
  • Benchmarking
  • Planning
  • Strategy
  • Design
  • Certification

Implement

Full support capabilities to execute the implementation phase based on your customer's solution requirements.

  • Installation
  • Configuration
  • Application Development
  • Software/Platform
  • Customization
  • Systems Integration
  • Migration
  • Hardware/Software Upgrades
  • Tuning
  • Testing

Manage

Technology management services to support and optimize performance of your customer's IT environment.

  • Break/Fix
  • Administration
  • Asset Management
  • Systems Management Performance
  • Tuning
  • Production Control
  • Backup and Archiving
  • Replication
  • Help Desk
  • Remote Infrastructure
  • Management Relocation
  • IT Staffing

Support

Maintenance and support services to protect your customers IT investment and manage the technology refresh cycle.

  • Warranty
  • Asset Disposition
  • Recycling and Remarketing
  • Training Certification
  • Software Support
  • Hardware Support
  • Business Disaster Recovery

New: IM Link

Leverage IM Link, Ingram Micro's Professional Services program, you can utilize to address your customer's entire technology lifecycle, from pre-purchase planning, to implementation and management, all the way through to asset retirement. IM Link enables you to extend your professional services capabilities and geographic reach to drive profitable revenue streams.
more info

 

For more information, contact one of our Ingram Micro representatives.


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