Cisco Team
(800) 456-8000, ext. 76471
Product Support:
Option 1
Services Support:
Option 2
Technical Support:
Option 3
Cisco Small Business Team
(800) 456-8000, ext. 76799
Ingram Micro Finance Specialist
Scott Honer
Finance/Credit
(877) 877-0035, ext. 64120
Dennis Anthony
Finance Services
(877) 877-0035, ext. 65270
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Cisco Is Serious About Small Business
Cisco Webcast Series for Small Business Partners - June 2010
Cisco Small Business continues to offer a new, improved series of national
webcasts designed specifically for Cisco partners selling into the small business
community. These 60-minute sessions have been created to provide timely, relevant
updates on subject matter that's critical to your success selling Cisco solutions.
You're invited to attend all of the events that are pertinent to you and also
encourage your end users to participate in the Cisco Demo Days sessions.
The Cisco webcast series features four tracks:
One Cisco - Every Other Wednesday at 10 a.m.
Cisco sales and marketing staff host these 60-minute, bi-weekly sessions. Geared
toward all partners, these sessions provide an update on current topics including:
- Sales: latest announcements/updates, sales strategies, product positioning,
case studies/wins
- Marketing: latest promotions, demand gen plays, MAP
- Programs and Process -- Deal Reg, service and support options
Good Morning Techies! -- Every Thursday at 10 a.m.
Presented by senior Cisco System Engineers, these weekly sessions are geared
toward the engineers in your organization. Content will include updates on the
latest Cisco Small Business product launches, technical demos and implementation
tips, 'how to demo' and more. Each session will focus on a different technology
with periodic UC updates planned.
Welcome to Cisco -- One Wednesday of Each Month at 10 a.m.
Cisco sales staff present these monthly sessions geared toward new partners.
These webcasts are designed to onboard and teach partners about Cisco Small
Business products and solutions and how to maximize the vast array of Cisco
partner program offerings.
Cisco Demo Days (Designed for End User Customers) -- Every Other Tuesday
at 10 a.m.
Encourage your customers to attend a demonstration of the Smart Business Communication
System. During this live, guided demo, participants will learn the key benefits
to Unified Communications and see how Cisco can make them more productive and
efficient. Hosted by Cisco small business systems engineers, these biweekly
sessions are developed with your end-user customers in mind.
Use this special
oft invitation to invite your customers to the June/July Demo Days session
or use the following WebEx links:
June
8
June
22
July
20
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June Registration
Good Morning Techies! -- Meet the Engineers: Cisco small business
managed Ethernet switches of the SFE (Fast Ethernet) and SGE (Gigabit Ethernet)
family
June 10, 2010 -- 10 a.m., Pacific time
Following a short overview of the switch family's capabilities and programs,
partner feedback on their own user experience with SFE and SGE managed switches
will be solicited and discussed. The user experience questions can include the
full breadth of the partner's own product experience including ordering, packaging,
device management GUI, service response, product stability, etc.
This information will be used by the engineering and product management teams
to improve user experience on current SFE/SGE switches and on future products.
As an added incentive for your active participation, a Cisco Flip minoHD will
be awarded to the partner who asks the best question related to SFE/SGE user
experience.
Register
today
One Cisco -- Leverage Veramark Call Accounting with Cisco UC 500 Series
Solution
June 16, 2010 -- 10 a.m., Pacific time
Join us for this informative webinar and learn how Veramark's VeraSMART eCAS
Call Accounting helps organizations monitor users and communications network
usage for compliance, security, cost management, and abuse. By including Veramark's
VeraSMART Call Accounting software with Cisco's UC 500 series platform, it provides
partners a competitive edge and adds a high-value software application as part
of the Cisco UC 500 Series solutions sale. During this webcast, see a product
demonstration and get useful implementation pointers.
Register
today
Good Morning Techies!: Smart Storage Solutions
June 17, 2010 -- 10 a.m., Pacific time
Cisco recently launched Cisco NSS 300 Series Smart Storage, a series of 2-bay,
4-bay, and 6-bay network storage solutions that combine class-leading performance
with affordability and ease of use. Designed specifically for small business,
Cisco Smart Storage includes business-class features, such as data encryption
to protect critical data. Setting it apart from other storage solutions, Cisco
Smart Storage features built-in and add-on applications that extend capabilities
beyond storage, giving your customers more value for their money, and providing
you with additional service revenue opportunities. Cisco Small Business Pro
Service is available, providing three-year peace-of-mind coverage.
Register
today
Welcome to Cisco! -- New Partner On-Boarding
June 23, 2010 -- 10 a.m., Pacific time
Get up to speed on Cisco products and learn how to maximize the Cisco partner
program offerings. Hosted by Cisco SBvCAMs, Evelyn Deya and Arvell Kiah.
Register
today
Good Morning Techies! -- Smart CallConnector Suite
June 24, 2010 -- 10 a.m., Pacific time
Cisco recently announced additional Smart CallConnector functionality in addition
to the Smart CallConnector Operator Console. Cisco Smart CallConnector suite
of applications, specifically designed for the Cisco Smart Business Communications
System, provides your customers with easy access to unified communications.
It enhances productivity by integrating Windows applications and Cisco IP Phones
in an easy to use, intuitive interface. Cisco Small Business Pro Service is
available for most of the applications. In this session, they will discuss the
key features and benefits of Cisco Smart CallConnector suite of applications,
and how selling this solution helps your customers be more productive and you
to be more profitable.
Register
today
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