Seismic Managed Services | Services You
Can Use
Help Desk
By using the Ingram Micro Seismic Help Desk, you can provide your end-user
customers with 24/7 technical support on software and hardware products
from certified, frontline-support technicians — without draining
your resources.
 overview
the
power behind Help Desk and NOC 848K, WMV
engage
Seismic Help Desk and Noc webinar
end-client
template 1.3 MB, Word
Network Operations Center (NOC)
With the Ingram Micro Seismic Network Operations Center (NOC), you
can outsource your monitoring requirements as part of your overall managed
services solution, with no infrastructure or staffing investment.
overview
Professional Services Automation
Track and manage services delivery process in real time, enabling you
to lower costs while improving technician billing, contract management
and services delivery.
overview
Remote Support
Seismic Remote Support is a web-based, on-demand remote support tool
that provides temporary, permission-based access to remote PCs for faster,
more efficient incident resolution.
VAR
flier
Remote Support IT Reach
Ingram Micro Seismic Remote Support IT Reach is a centralized, web-based
solution that enables you to manage your entire computing infrastructure
from anywhere, at any time. With a rich set of management, inventory and
monitoring tools, you can proactively administer remote desktops, PCs
and mission-critical servers that are both off and on the LAN.
overview
Solution Financing
Bundle all equipment, software and professional services costs into
a single, monthly payment to customers.
overview
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