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Services Division
IM Link

Extend Your Geographic Reach and Technical Competency: Use the Services Expertise of Other Ingram Micro Partners

All service providers in the Partner Network have signed program agreements that contain non-disclosure and non-compete clauses, providing you the confidence to support your customers' needs without the worry of losing portfolios to a possible competitor. You will still own the relationship with the end user, and any adjustments to the service request are coordinated by the service provider working directly with you. The Partner Network currently has capabilities to support needs in the United States, Canada and internationally. Order services today at www.ingrammicrolink.com.
IM Link memberships

Members
Members of the Partner Network have access to the services and service capabilities of other Ingram Micro partners 24/7/365 through our custom-designed online portal IM Link. Through this accessible portal, Partner Network members can request services of other Ingram Micro partners directly, and will have a real-time record of the service request, all the way from creation to closure.
www.ingrammicrolink.com

Project Deployment Services
With more than 15 years of experience handling technology rollouts of all sizes, our Partner Network dispatch team is capable of finding the right partners to scope, quote and execute project opportunities. We'll also coordinate with the other Ingram Micro teams--Integration Services, IM Logistics and IM-Financial-- to minimize cost and have their projects/rollouts handled by a single provider.

Invoicing
All invoicing is handle on the back-end by Ingram Micro. All of the costs associated with a case are reviewed and agreed to at the creation of case--there are no hidden surprises. Once the case is confirmed to be complete and the final approval has been provided by the lead provider in the IM Link portal, the appropriate debits and credits download to the Ingram Micro partners? accounts for processing according to the usual terms of the Ingram Micro monthly invoice. The customer does not have to write a check to the technician; all of the parties involved can dedicate their time to driving sales.
What partners are saying

For more information, contact one of our Ingram Micro representatives.

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