Cisco Training and Video
Training
Cisco Training Resources
Sales Enablement Center
Find the tools and resources you'll need to increase sales at your fingertips.
Get training on how to do sales demos and free access to labs for the demos.
Want to have someone else run the demo for you? Our Engineers will do demonstrations,
proof of concepts, and webinars for your end users or anyone in your organization.
Our conference room is ready for meetings on location or through remote access
for collaboration anytime, anywhere. Find videos, documentation, instructions,
some of the best pre-sales engineers, and contact information right here.
Training Center
Get access to the latest and greatest Cisco training, instruction for your engineers.
Work with, design and configure solutions and technology running in our live
environment. See instructional videos on architectures from SMB to enterprise,
attend our events in person or virtually. Check out our library of pre-recorded
Videos on Demand or our schedule of events that you can register and attend.
Our Solution Center instructors and engineers are ready to assist.
Engineering Lab
Our Solution Center Lab has over $5 million in Cisco equipment from SMB to Enterprise
available for all of our partners for anything from pre-sales demos, proof of
concept, design validation, or post sales support. Come in to our center or
access any of the solutions remotely. work with our engineers and gain valuable
real world knowledge on Cisco solutions. Evaluate new products and solutions
and know if they can be a part of your business with no investment through our
labs. Schedule times, find out how to log in and contact our Solution Center
Engineers.
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Unleash the Power of UC Applications
CUWL Workspace Licensing
Ingram Micro invites you to attend a profitability and end user loyalty workshop
with an Ingram Micro/Cisco UC specialist. Including updated information on how
Ingram can help you scale and enhance your UC business with unique distribution-automated
services built around your model.
 more
info
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Partner E-Learning Connection
Receive fast access to training solutions in a variety of formats. To begin
using Partner E-Learning Connections, visit www.cisco.com.
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Services Training
Selling Cisco Services can help you:
- Enhance cash flow and margins
- Penetrate new markets
- Improve your competitive advantage
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- Increase customer retention
- Expand your relationship with your customer
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Use these guides and resources to assist you in selling Cisco services, resulting
in more sales and higher margins:
Making the First Sale
Get an overview of the services market, Cisco Services, sales best-practices
and objection-handling tailored to selling in the SMB market space:
quick
reference guide
sales
guide -- making the first sale
Renewals -- Selling Cisco Service Contract Renewals
Learn about service contract renewals, the services market, Cisco Services,
sales best practices and objection handling tailored to selling in the SMB market
space:
quick
reference guide
sales
guide -- selling Cisco Service contract renewals
Multiyear -- Selling Multiyear Services Agreements
Learn how to boost revenues, increase margins and build long-term customer loyalty
through sales of multiyear Cisco service agreements:
quick
reference guide
sales
guide -- selling multiyear service agreements
Uncovered Equipment
Learn how covering your uncovered equipment leads to customer satisfaction and
loyalty while increasing your profitability:
quick
reference guide
sales
guide: selling service on uncovered equipment
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Sales Training -- Pearson VUE
Pearson VUE will be the primary vendor for test delivery of Cisco individual
certification and program specialization exams worldwide, effective August 1,
2007.
Pearson VUE was selected as Cisco's primary test delivery vendor because of
their global reach, their ability to scale to demand and their willingness to
make critical investments, enabling Cisco to properly meet its future requirements.
Working with Pearson VUE advances Cisco test security by deploying advanced
biometric technologies as well as facilitating rapid, worldwide exam localization
and increased certification scalability and coverage.
online
support team
contact
information
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Learning Credits
This is the purchase method for authorized training redeemable with Cisco Learning
Partners and for subscriptions to the Cisco Learning Connection. Learning Credits
can be added to your purchase order when ordering Cisco products.
Key benefits:
- Ensure staff is expertly trained to get the best value from new equipment
- Enable internal staff to optimize network efficiencies and gain overall
productivity for your organization
- Safeguard training budgets by adding Learning Credits to the equipment purchase
order
- Reduce administrative costs by reducing the need to open multiple purchase
orders
- Keep Cisco representatives aware of the training levels and needs of your
organization
more
info
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Video/Webcasts
Now On Demand: Cisco C-Series Rackmount
Server 101 and 201 Webinar Series
C-Series 101 Webinar
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Please join Ingram Micro to learn about Cisco's new C-Series Rackmount Server
addition to their virtualization architecture. Reduce total cost of ownership
(TCO) and increase business agility with Cisco UCS C-Series Rackmount Servers.
These servers:
- Extend unified computing innovations and benefits to rack-mount servers
- Are the first rack-mount servers to offer a built-in future migration path
to unified computing
- Increase customer choice with unique benefits in a familiar rack-mount package
Each product in the series is designed to address varying workload challenges
through a varying balance of processing, memory, I/O and internal storage resources.
Register today for our final 201 Technical Sales/Engineering webinar to learn
about this exciting new server solution from Cisco. Webinar bonus: Two Flip
Video Cameras will be given away at each session.
C-Series 201 Technical Sales/Engineering
C-Series 201 Webinar
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If you have questions, e-mail
Jennifer Bufalino.
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SMARTnet Webinar
Attend a free 30-minute webinar where you will learn to:
- Identify SMARTnet renewals and uncovered assets
- Renew SMARTnet using the EZ Quote tool
- Generate a new SMARTnet with modified service levels
For more information, contact your Ingram Micro sales representative.
register
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Data Center Networking Sales Specialist
Bootcamp
Session 1: Data Center Networking Introduction
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Session 2: Storage Area Networking
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Session 3: Unified Computing System
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Session 4: Data Center 3.0
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Data
Center Network Sales Practice Questions
Data
Center Network Sales Training
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Ingram Micro Solution Centers
Increase your sales opportunity and knowledge base by leveraging Ingram Micro’s
training and solution demonstration centers. The Ingram Micro Solution Centers
are state-of-the-art training/demonstration facilities designed to address the
needs of our solution provider partners selling into the small, medium and enterprise
IT, as well as into the consumer electronics markets.
The Solution Center is where the world of IT and consumer electronics merge
to bring you the perfect home and business technical solutions. Our team is
dedicated to increasing your productivity and profitability by providing certification
training, seminars, and one-on-one technical labs as well as proofs of concept.
Utilize on-site and remote solution demonstrations that bring the necessary
resources to enable your customers to make confident investments.
Solution providers may access a range of products and solutions within key
technologies including e-business, mobile-wireless, networking, network security
and surveillance, access infrastructure, IP communications, high-end storage
and more recently digital home and signage. Top manufacturers, such as Cisco
Systems, have forged partnerships through the center to supply their technology
and support a complete solution sale with a one-stop shop for best-of-breed
products.
The Ingram Micro Solution Centers’ platform-neutral environment offers
opportunities for:
- Proof of concepting
- Live, hands-on product and solution demonstrations
- Remote-access product and solution demonstrations
- One-on-one technical briefings and training on targeted solutions
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- Live remote training with archive capabilities
- Webcast training with archive capabilities
- Video demonstrations on multiple solutions and vertical markets
- One-stop solution shop from best-of-breed partners
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Fast-track training for:
- Manufacturers interested in training a targeted, solution-provider customer
base
- Solution providers utilizing the Solution Center as their own training and
seminar facility to assist in business development activities
Ingram Micro Solution Center partner benefits include:
- Reduced infrastructure cost
- Lower training cost via complementary vendor partnerships to drive solution
sales and training
- Shorter time-to-market on new products and solutions
- Partnerships to drive sales through training and education
Security Remote Demo Opportunities
Ingram Micro partners can access the Remote Lab, using a browser-based SLL VPN
connection. Make a sale anywhere there is an internet connection to:
- Demo the operation functions, capabilities and interfaces of Cisco
security equipment
- Launch attacks
security
remote demo
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- Show responses
- Review remediation results and suggested actions
- Show reports
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Ingram Micro understands that in order to remain competitive and profitable
in today's market, our partners must continually develop their technology expertise.
As the largest global wholesale provider of technology solutions, products and
services, Ingram Micro offers you the tools you need to accomplish this goal
and deliver more complete solutions to your customers.
For more details about the Ingram Micro Solution Center, contact the Center
Team at
solution.center@ingrammicro.com
or visit www.ingrammicro.com/solutioncenter.
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Cisco Small Business Webcasts
Accelerate Your Business with Cisco Smart Business Architecture
Cisco Smart Business Architecture (SBA) is a blueprint for designing and deploying
a full-service, comprehensive network with advanced technologies from borderless
networks and collaboration to data center architectures. Use Cisco SBA as a
tool to deliver prescriptive network design and deployment best practices for
your midsize customers with networks of 100 to 1,000 users.
In this webcast, you'll learn how to:
- Speed designing, quoting and ordering solutions
- Simplify network deployments to free up senior-level engineers
- Increase sales by positioning architecture rather than point products
- Sell a complete solution of products, services and your professional services
view
now
Cisco Borderless Network Architecture
Duration: 60 minutes
This webcast will provide an in-depth overview about the Cisco Borderless
Network architecture, as well as product offerings and enablement tools. Learn
how to increase your sales opportunities by strategically planning a borderless
network design, selling a broader portfolio higher in the organization and planning
out a predictable purchasing roadmap.
view
now
Cisco Services
Duration: 54 minutes
Topic: Discover Cisco's portfolio of services that will increase customer satisfaction
and loyalty, and ultimately lead to recurring revenue.
view
now
How to Leverage Cisco Profitability
Duration: 34 minutes
- This webcast will provide resources for Cisco partners to ensure they are
profitable and competitive in their businesses
- Understand pricing tools and resources (OIP) to ensure sales quotes are
accurate
- Utilize rebate programs, such as Partner Development Funds and Cash Back
- Introduction to Cisco Commerce Workspace, a tool that will allow you to
register opportunities while applying promotion pricing and assist with pipeline
management
view
now
Cisco Small Business Solutions
Duration: 51 minutes
This webcast will provide the latest information on Cisco's Small Business
solutions. Utilize this information to target SMB customers, understand their
needs and supply them with a Cisco solution that makes sense for their business.
- Learn about the evolution of Cisco's Small Business products
- Understand how to address the challenges facing small businesses:customer
responsiveness, competitive differentiation, operational efficiency, cost
containment and security
- Leverage tools and resources to be successful & profitable in the SMB
market
view
now
The Benefits of Cisco's Select Certification
Duration: 24 minutes
This webcast will highlight areas of opportunity for Select partners to grow
their Cisco business. Select Certification is the entry point into the Cisco
Channel Partner Program for partners with a primary focus on the SMB market.
During this session, you will learn:
- How to gain access to SMB tools and training that can help create sales
quotes and effectively build a Cisco practice
- How to take advantage of additional discounts in order to remain competitive
in the marketplace
- How to leverage Cisco’s OIP program to help secure business and be
profitable
view
now
For questions, please contact:
Tony Clough
Market Development Specialist at Ingram Micro
(800) 456-8000, ext. 76799
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