INGRAM MICRO ANNOUNCES GLOBAL ENTERPRISE SOLUTIONS GROUP

ESG can provide VARs and SIs enterprise solutions from multiple platforms, major operating systems and advanced software providers. ESG customizes these solutions with a wide range of storage and connectivity options. Professional services round out the offering, with Ingram Micro's pre-configuration and sizing, technical support and financing, as well as integration options through Frameworks, Total Integration Services.

Phillip D. Ellett, executive vice president of Ingram Micro and president of Ingram Micro Europe, will serve as the global general manager for ESG. Mary Galvin, vice president, VAR sales, based at the company's worldwide headquarters in Santa Ana, Calif., has been named general manager, North America, for ESG. Regional ESG general managers will be added.

Said Ellett: "Our goal is to provide best-in-class enterprise solutions on a global basis. We are driven to delight our reseller and vendor partners by providing a global organization with talented professionals to help them grow their business. We have teamed with partners around the world that are committed to managing our enterprise solution offering in a consistent manner. That means our resellers can expect the same high-quality service, breadth of product and configuration capabilities in any region or country where they do business with Ingram Micro."

Ingram Micro has invested in increasing the presence of enterprise vendors in the reseller channel. The company has built business divisions to promote, market and sell their products. ESG brings together under one umbrella four specialty divisions that have serviced resellers around the world, including:

• Open Systems Division -- Focused on Sun Microsystems; services resellers in Denmark, Italy, Spain and the United States
• Enterprise Computing Division -- Focused on providing HP 9000 products to resellers in Canada, Belgium, Denmark, France, Norway, Spain, the United Kingdom and the United States
• Advanced Software Division -- Provides enterprise software solutions from companies such as The Baan Company and Computer Associates International and provides integration of enterprise software into UNIX servers and workstations; currently services customers in the United States and Canada and will soon be expanding to other regions
• Systems Solutions Division -- Focused on the IBM RS6000; services resellers in Belgium, Canada, Denmark, France, Italy, The Netherlands, Spain and the United Kingdom

Galvin said, "Geographic regions are disappearing as resellers and their customers around the world need a solid, reliable partner to help deliver global solutions. On the enterprise level, size and quality matter most. Because Ingram Micro is the largest wholesale distributor of technology in the world, our resellers can depend on us to deliver consistent, dependable, high-quality solutions for any enterprise. We are committed to listening to our customers' needs and requirements and responding with world-class solutions. Resellers then can spend more time consulting on and installing solutions, which brings them higher margin."

Ingram Micro's Enterprise Offering
Ingram Micro has secured multiple-country authorizations from platform, software, storage and connectivity manufacturers to fortify its global offering, which includes:

• Platforms: Compaq/Digital, Hewlett-Packard, IBM, Sun Microsystems
• Advanced software: Enterprise resource planning, client server, relational database management systems, system management
• Advanced software vendors: Computer Associates, The Baan Company, HP OpenView
• Operating Systems: UNIX, Microsoft Windows NT
• Enterprise storage: Exabyte, IBM, Quantum Libraries, Storage Tech, Storage Works
• Enterprise connectivity: 3Com, Bay Networks, Cisco

Dan Adler, president of Microsystems Integration, a Mission Viejo, Calif.-based reseller of enterprise hardware and software, said: "Ingram Micro understands the needs of resellers in the enterprise market and continues to help us remain competitive globally. We are very pleased that Ingram Micro continues to invest in the infrastructure and relationships that help us grow our business in new markets."

Vince Cavell, director of Hewlett-Packard's Solutions Selling Organization, said, "Ingram Micro is a valuable partner in Hewlett-Packard's global enterprise strategy. We support their formation of the Enterprise Solutions Group, which shows Ingram Micro's commitment to this growing market."

Ingram Micro's Enterprise
Ingram Micro is a leading player in the enterprise market. The company has been investing in strategic relationships with enterprise partners since 1994, when it signed an agreement with Hewlett-Packard to distribute the HP 9000 line of UNIX products. An agreement with Sun Microsystems followed in 1996, which made Ingram Micro a Sun-authorized master reseller. In April this year, Ingram Micro agreed to market, distribute and pre-configure The Baan Company's full line of enterprise business software solutions for UNIX and Microsoft Windows NT environments. And Ingram Micro recently signed an agreement with Computer Associates to distribute its enterprise-management software, including Unicenter TNG.

To Learn More
Ingram Micro resellers that want to learn how ESG can help them grow their enterprise business should call their sales representative in the United States at 1 (800) 456-8000.

About Ingram Micro Inc.
Ingram Micro Inc. (NYSE:IM), headquartered in Santa Ana, Calif., is the world's largest wholesale distributor of technology products and services, and a leading provider of assembly and integration services, with sales of $20.9 billion for the past four quarters. The company and its affiliates operate in 31 countries and distribute more than 190,000 products to more than 115,000 resellers in 120 countries.

Contact:

Cindy Ragland Media Relations Ingram Micro Inc. (714) 382-3364