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    Vision, Mission & Values


INGRAM MICRO RAMPS UP FOR WINDOWS 98 RELEASE

SANTA ANA, Calif., June 15, 1998

Ingram Micro Inc., the world's leading wholesale distributor of technology products and services, and Microsoft's worldwide distributor, is preparing for the June 25 launch of Windows 98, with special promotions and support for its U.S. reseller customers.

Ingram Micro's Windows 98 offering includes pre- and post-sale technical support, an exclusive software bonus, a reseller contest and drawing, and product and compatibility information online.

"We have been accepting back orders for Windows 98 from resellers for quite some time and have seen great demand for the product," said Lori Snow, Ingram Micro's vice president of product marketing. "We are excited about the launch of Windows 98 and have worked in partnership with Microsoft on this front. We have put in place a comprehensive offering that provides our resellers with the tools and information they need to accommodate product demand and answer the end-user questions that are sure to follow."

Tech Support From Microsoft-Trained Professionals

Resellers can take advantage of Ingram Micro's expert technical support by calling 1 (800) 445-5066 (for network-related questions, press 1, and for Microsoft networking support, press 1 again). Ingram Micro's team of 175 technical support associates have been trained by a Microsoft-certified instructor and are ready to answer pre- and post-sale questions about Windows 98. These qualified support specialists can provide quick, accurate responses to resellers' concerns and questions regarding product information and specifications, compatibility, troubleshooting for installation and other technical topics.

Exclusive Software Bonus

Ingram Micro is offering an exclusive software bonus to resellers that purchase Windows 98 upgrades. Resellers that purchase the upgrade will automatically receive one free copy of Norton AntiVirus Deluxe 4.0, the leading antivirus software, and one free copy of Aladdin FlashBack, a new file-recovery solution. There is a limit of one free bonus per reseller. This offer is valid while supplies last.

Reseller Contest and Drawing

The Windows 98 reseller sales contest offers resellers the opportunity to win $150 in cash each time they purchase a Windows 98 upgrade or any of 17 additional Windows 98-compatible products from Ingram Micro. The top 20 resellers purchasing Windows 98 will be entered to win $500 in a random drawing. Additional information is available at online.

Knowledgeable Sales Representatives

Resellers will benefit from Ingram Micro's knowledgeable sales representatives, who have all received Windows 98 training. The sales team can help resellers identify add-on sales opportunities and answer questions about Windows 98 features and benefits.

Online Product Information

In an attempt to provide its resellers with the latest Windows 98 product and sales information, Ingram Micro is posting updates online. A listing of vendors offering Windows 98-compatible products will also be posted.

"Microsoft is very pleased with the commitment Ingram Micro has made in preparing their technical support and sales associates for the rollout of Windows 98," said Bill Henningsgaard, General Manager of U.S. Headquarter Sales at Microsoft. "These efforts will prove invaluable to the vast base of VARs and resellers looking to offer Windows 98 solutions to their customers."

How To Order

To purchase Windows 98, resellers may call their Ingram Micro representative at 1 (800) 456-8000. For more information about Ingram Micro's Windows 98 contest and drawing, call DataFax at (714) 566-1900 and request doc. 2074.

About Ingram Micro Inc.

Ingram Micro Inc. (NYSE:IM), headquartered in Santa Ana, Calif., is the world's leading wholesale distributor of technology products and services, and a leading provider of assembly and integration services, with 1997 sales of more than $16.5 billion. The company and its affiliates operate in 31 countries, distributing more than 145,000 products to more than 100,000 resellers in 120 countries.

Contact

Cara Stewart
Ingram Micro Inc.
(714) 382-3364



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