INGRAM MICRO INC. ANNOUNCES AVAILABILITY OF NETWORK HARDWARE TRAINING SERVICES
Exclusive Relationship with Global Knowledge Network Brings American Research Group's Training Services to Ingram Micro's Resellers

SANTA ANA, Calif., June 17, 1997
Ingram Micro Inc., the world's leading wholesale distributor of technology products and services, today announced that it is now offering network hardware training as part of its Information Technology training services. The training services will be provided by American Research Group, the network hardware training business of Global Knowledge Network with which Ingram Micro has an exclusive service relationship. As the only distributor to secure a partnership with Global Knowledge Network, Ingram Micro provides its worldwide customers with single-source access to an unrivaled selection of comprehensive and specialized network training services.

The strategic partnership with Global Knowledge Network and its subsidiary, American Research Group, reflects Ingram Micro's commitment to providing its customers with value-added services. As the premier "one-stop" provider of convenient, cost-effective, worldwide technology products and services, Ingram Micro's offerings include: pre-purchase consulting; product selection, purchase financing and delivery; network design, installation and integration; training and certification; and 24-hour, multi-manufacturer service and support.

"We are pleased to offer our resellers access to the industry's most comprehensive array of both general and specialized technology education provided by American Research Group (ARG)," said Greg Hawkins, senior vice president of sales at Ingram Micro. "With ARG's services, Ingram Micro's resellers will be able to provide their customers the highest return on their technology investment, and increase their bottom line through more efficient, effective utilization of their technology resources."

Ingram Micro offers its resellers access to ARG's extensive selection of product-and vendor-specific training for IBM NETeam, Cisco Systems, Bay Networks, FORE Systems, Microsoft and other key industry manufacturers. In addition, Ingram Micro resellers can utilize foundational networking courses addressing set-up, maintenance, troubleshooting, theory and hands-on implementation. With fully equipped laboratories located throughout the United States, ARG offers the greatest number of hands-on training facilities in the industry, and provides on-site training services as well.

"The opportunity to partner with one of the leading players in the computer industry represents a tremendous opportunity for ARG," said Duncan Anderson, president of American Research Group. "We will now have a greater market reach and increased opportunities to service a new set of customers. Ingram Micro's resellers will also appreciate our real-world, hands-on training approach, as well as the opportunity to provide third-party education on specific networking hardware and software products."

American Research Group is the network hardware training business of Global Knowledge Network, the world's largest independent IT education company. Founded in 1991 and headquartered in North Carolina, ARG instructs 35,000 students in 55 cities nationwide through is public and on-site offerings, and can deliver course material to 28 countries in 18 languages.

Ingram Micro's Value-Added Services offers a one-stop shop for resellers to expand their service offerings and revenues. These services include: configuration, training, certification, and customized and packaged service and support. For more information, contact your Ingram Micro sales representative at (800) 456-8000.

Ingram Micro Inc. (NYSE:IM) is headquartered in Santa Ana, Calif., with 1996 sales of more than $12 billion. The company operates in 19 countries and distributes more than 36,000 products to over 100,000 resellers in 120 countries.

Contact:

Cindy Vergets Ragland
Media Relations
Ingram Micro Inc.
(714) 566-1000, ext. 23364