INGRAM MICRO RAMPS UP FOR MICROSOFT OFFICE 2000 RELEASE

SANTA ANA, Calif., May 18, 1999

Ingram Micro Inc., the world's largest wholesale distributor of technology products and services, announced today it is preparing for the Microsoft Office 2000 launch, slated for June 10, 1999. The company is currently accepting back orders for Office 2000 products.

Ingram Micro's Office 2000 offering includes: pre- and post-sales technical support, volume licensing offerings and incentives available through the Microsoft Open License Program, knowledgeable sales representatives, Microsoft Press Office 2000 products, as well as product and compatibility information.

Expert Technical Support Teams

Resellers can build additional profits with Office 2000 by taking advantage of Ingram Micro's dedicated help desk support service by calling 1 (800) 445-5066, ext. 24028. Ingram Micro's team of 30 help desk specialists has been trained on Office 2000 products and is ready to provide resellers with pre-sales support inquiries. These qualified support specialists can provide quick, accurate responses to resellers' concerns and questions regarding product information and specifications, compatibility, troubleshooting for installation, and other technical topics. Ingram Micro's expert technical support staff consists of Microsoft Certified Systems Engineers, Microsoft Certified Professionals, Microsoft Exchange Certified Specialists and a BackOffice Champion.

Unsurpassed Volume Licensing Expertise

As of May 1, Office 2000 is available for purchase through the Microsoft Open License program. Ingram Micro's 25-person, expert-trained and Microsoft-dedicated Partners Licensing Team is in place to support resellers who want to take advantage of volume pricing with the latest software licensing opportunities from Microsoft.

Microsoft Open License Reseller Contest

Furthermore, Ingram Micro is currently running an exclusive licensing promotion in partnership with Microsoft's national "Open License to Drive" promotion. Resellers have the chance to win a Lexus RX300 SUV, a trip to the Monterey Grand Prix, Clarion Auto PCs and more. For more information, about this promotion and others, resellers should contact their Ingram Micro sales representative. For more information about Ingram Micro's Microsoft Open License contest, call DataFax at (714) 566-1900 and request doc. 2267.

Microsoft Press Office 2000

Resellers can capitalize on Microsoft Press products, which include more than 60 Office 2000 titles, to help their end users become trained on the tools that support the Office 2000 software applications. Ingram Micro will begin shipping Microsoft Press Office 2000 titles in mid-May.

Knowledgeable Sales Representatives

Resellers will benefit from Ingram Micro's knowledgeable sales representatives who have all received Office 2000 training. The sales team can help resellers identify add-on sales opportunities and answer questions about Office 2000 features and benefits.

How to Order

To purchase Office 2000, resellers may call their Ingram Micro representative at 1 (800) 456-8000.

The Office 2000 software application line includes Microsoft Access, Microsoft Excel, Microsoft FrontPage, Microsoft Outlook, Microsoft PhotoDraw, Microsoft PowerPoint, Microsoft Publisher, Microsoft Small Business Tools and Microsoft Word.

About Ingram Micro Inc.

Ingram Micro Inc. (NYSE:IM), headquartered in Santa Ana, Calif., is the world's largest wholesale distributor of technology products and services, and is a leading provider of assembly and integration services, with sales of $23.6 billion for the past four reported quarters. The company and its subsidiaries operate in 31 countries and distribute more than 200,000 products to more than 140,000 resellers in 130 countries.

Contact

Kirsten Frosh
Ingram Micro Inc.
(714) 382-2727