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    Vision, Mission & Values


Ingram Micro Accepts Top Honors From IBM

Company recognized by IBM for distribution excellence and consistent high-quality service to its customers

NEW ORLEANS -- Feb. 19, 2003 -- Recognized at IBM's PartnerWorld conference, Ingram Micro Inc. (NYSE: IM), the largest global wholesale provider of technology products and supply chain management services, today announced its global regions swept six of the seven Distributor of the Year awards and achieved the No. 1 distribution channels market share position for IBM's Personal Computing Division

For the PCD award category, Ingram Micro received Distributor of the Year in all three regions: the Americas, Europe and Asia-Pacific. Ingram Micro also received recognition as Distributor of the Year in the Americas and Asia-Pacific regions for the xSeries category and in Europe for the IntelliStation category. IBM's Distributor of the Year awards honor the distribution partner that demonstrates excellence in service and support to the IT reseller channel.

"Together, IBM and Ingram Micro have developed a great understanding of what drives success within our businesses. We view IBM as a strategic partner for Ingram Micro and our customers," said Michael J. Grainger, president and chief operating officer, Ingram Micro Inc. "Our aim is to make our vendor partners more profitable and our customers more valuable to the marketplace."

"Over the past several years, IBM has developed focused programs to embrace the power of the IT channel. Together with Ingram Micro, we've been successful at developing resources and tools to help our partners more quickly adopt and service new products from IBM," said Frank Vitagliano, vice president, distribution channels management, IBM Personal Computing Division. "We are thrilled to recognize Ingram Micro for its efforts, for a broad-array of high-quality distribution services supporting the IT channel and for its expertise in value-added solutions supporting our enterprise-level customers."

About IBM
IBM is the world's largest information technology company, with 80 years of leadership in helping businesses innovate. Drawing on resources from across IBM and key business partners, IBM offers a wide range of services, solutions and technologies that enable customers to take full advantage of the on demand era. More information about IBM can be found on the Web at www.ibm.com.

About Ingram Micro Inc.
As the world's largest provider of technology products and supply chain services, Ingram Micro is the best way to get technology from the people who make it to the people who use it. For more information, visit www.ingrammicro.com/corp



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