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2002 Archive |
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Vision, Mission & Values |
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IM Logistics' Retail Supply Chain Solution Connects Customers To More Than 7,500 Retailers Nationwide
"Retail Connect" helps technology and consumer electronics manufacturers reduce costs and maximize logistics efficiencies with greater speed to market
SANTA ANA, Calif., Jan. 9, 2002 -- IM-Logistics, the North American division of Ingram Micro Inc. (NYSE: IM), has developed a unique suite of retail supply chain solutions and services that can seamlessly connect leading technology and consumer electronics manufacturers to more than 7,500 retailers across the country.
Using IM-Logistics' Retail Connect program, industry leaders such as Microsoft, Intuit, and SmartDisk are enjoying a flexible and strategic go-to-market supply chain solution that simplifies everyday business processes and maximizes logistics efficiencies through outsourcing, driving costs out of their supply chains.
Featuring a slate of proprietary services developed by IM-Logistics, manufacturers can select from a customized menu of solutions designed to reduce costs, improve product delivery and enhance vendor, store and end-user relationships. The program saves companies valuable time and money by providing connectivity to retail stores nationwide via established EDI, XML, FTP and real-time links and shipping procedures with top retailers, while also enabling seamless integration with manufacturer existing operations and platforms.
"From credit and collections for Microsoft's new Xbox to postponement solutions for Intuit's Turbo Tax and Quicken software, Retail Connect has demonstrated its value for companies wanting to effectively distribute and sell technology products in today's fast-paced retail market," said Michael Terrell, senior vice president and general manager, IM-Logistics. "Retail Connect gives manufacturers the resources and tools to improve their product delivery and retail channel management programs with proven systems that can easily blanket North America in unmatched time and efficiency."
IM-Logistics' Retail Connect -- Services, Features and Benefits
By leveraging IM-Logistics' 20-year logistics track record, retail expertise and global infrastructure, manufacturers using Retail Connect can significantly reduce overhead, improve sales, enhance overall customer satisfaction and increase gross margin performance. Services and solutions offered through Retail Connect include the following:
Warehousing and Distribution Management -- including contract warehousing, world-class fulfillment with 4.5 hours average turnaround time, custom point of purchase (POP) merchandising and assembly and virtual launch support.
Transportation Management -- providing same-day shipping, a selection of more than 100 carriers, delivery to 98 percent of the North American population within two days via ground delivery, extended cut-off ship times and business services such as freight auditing, invoicing, payments and claims administration, in addition to consulting services for network optimization.
Order Management -- including strict adherence to established procedures for retail and ship standards, call center support to enhance customer satisfaction, complete order visibility, tracking and reporting, in addition to accounts receivable and invoice management.
Information Technology -- offering connectivity to more than 7,500 U.S. retailers via established e-commerce links, expert integration with existing legacy systems, real-time inventory availability and order entry, and standard and custom reporting.
Reverse Logistics -- providing a single source for both fulfillment and returns processing in addition to product disposition options such as return to stock, return to vendor, liquidation, auction and destruction.
With these valuable services, IM-Logistics serves as a single source solution for distribution center services, custom point-of-purchase merchandising, transportation management and returns handling.
For more information about IM-Logistics and its Retail Connect offerings, contact Bryan Moynahan, vice president and general manager of sales, at (714) 382-4808 or visit www.IM-Logistics.com.
About IM-Logistics
Established in June 2000, IM-Logistics is a division of Ingram Micro North America and provides end-to-end order fulfillment, logistics and supply chain solutions to manufacturers, retailers and e-tailers of technology and consumer electronics products. IM-Logistics leverages Ingram Micro's 20-year track record in order management and fulfillment to drive efficiency in the supply chain and ensure companies can meet customer demand effectively. As the logistics engine behind Ingram Micro, the division achieves a better than 99 percent accuracy rate for order deliveries. IM-Logistics North America provides its services leveraging more than 4.1 million square feet of warehouse space for its industry-leading distribution and reverse logistics network, which offers one-or two-day ground coverage to more than 98 percent of the United States.
About Ingram Micro Inc.
Ingram Micro Inc. is the largest global wholesale provider of technology products and supply chain management services. The company operates in 36 countries with sales of $30.7 billion for the fiscal year 2000. Ingram Micros global regions provide the distribution of technology products and services, marketing development and supply chain management services to more than 175,000 technology solution providers and 1,700 manufacturers. The company is focused on maximizing shareowner value and achieving customer satisfaction through innovation in the information technology supply chain.
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