Amazon.com Teams With Ingram Micro To Support New Online Computer Store

Ingram Micro expands its relationship with leading online retailer to provide customized order fulfillment services for new Amazon Computer store

SANTA ANA, Calif., Aug. 29, 2001 - Ingram Micro Inc. (NYSE: IM), the largest global wholesale provider of technology products and supply chain management services, today announced it will provide enhanced logistics and product fulfillment services to leading online retailer Amazon.com (NASDAQ: AMZN) for its new Computer store located at www.amazon.com/computers. Ingram Micro currently is a distributor for the Amazon Electronics store (www.amazon.com/electronics).

Under the new agreement, Ingram Micro will expand its relationship with Amazon.com to include customized order fulfillment services for desktop and notebook computers and accessories sold through the Amazon Computer store that launched today.

"Ingram Micro shares our customer obsession, and they have deep expertise in the highly complex skill of distributing computers and related products," said Carl Gish, vice president of electronics at Amazon.com. "We know they will provide timely and accurate delivery of orders that customers enjoy and expect from Amazon.com."

Leveraging the unsurpassed outsourcing capabilities of its IM-Logistics division, Ingram Micro will support the Amazon Computer store with fulfillment services, including customized boxes, packing slips and marketing materials, that will be transparent to the customer. Keeping customer satisfaction top of mind, Ingram Micro and Amazon.com will work together to enhance the computer customer's online shopping experience.

"With a 20-year track record in logistics and distribution services for major technology companies, as well as leading online retailers like Amazon.com, Ingram Micro has the strategic expertise to identify new ways for our business partners to maximize operating efficiencies, streamline supply chain logistics and reduce inventory costs," said Kevin Murai, president, Ingram Micro U.S. "The customized fulfillment services we are providing to Amazon.com's Computer store will minimize the number of touches to the product, while ensuring a seamless shopping experience for Amazon's customers from start to finish."

About Amazon.com

Amazon.com (NASDAQ: AMZN) opened its virtual doors on the World Wide Web in July 1995 and today offers Earth's Biggest Selection, along with online auctions and free electronic greeting cards. Amazon.com seeks to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon.com and sellers list millions of unique new and used items in categories such as electronics, kitchen and housewares, books, music, DVDs, videos, camera and photo items, toys, software, computer and video games, cell phones and service, tools and hardware, and outdoor living products. Through Amazon Marketplace, zShops and Auctions, any business or individual can sell virtually anything to Amazon.com's over 35 million cumulative customer accounts, and with Amazon Payments, sellers can accept credit card transactions, avoiding the hassles of offline payments.

This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management's expectations. These forward-looking statements involve risks and uncertainties that include, among others, Amazon.com's anticipated losses, significant amount of indebtedness, competition, strategic alliances, strategic partnerships and business combinations, seasonality, potential fluctuations in operating results and rate of growth, management of potential growth, risks of system interruption, international expansion, consumer trends, risk of fulfillment center optimization, inventory risks, limited operating history, risks related to fraud and Amazon.com Payments, and risks of new business areas. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended December 31, 2000, and all subsequent Quarterly Reports on Form 10-Q.

About Ingram Micro Inc.

Ingram Micro Inc. is the largest global wholesale provider of technology products and supply chain management services. The company operates in 36 countries with sales of $30.7 billion for the fiscal year 2000. Ingram Micro's global regions provide the distribution of technology products and services, marketing development and supply chain management services to more than 175,000 technology solution providers and 1,700 manufacturers. The company is focused on maximizing shareowner value and achieving customer satisfaction through innovation in the IT supply chain. Visit www.ingrammicro.com.

©2001 Ingram Micro Inc. All rights reserved. Ingram Micro and the registered Ingram Micro logo are trademarks used under license by Ingram Micro Inc. All other logos, brand names and product names are trademarks of their respective companies.

Media Information:
Marie Meoli or Lisa Falcetti
Benjamin Group/BSMG Worldwide
(949) 260-1300, Ext. 229 or 234
mmeoli@bsmg.com
lfalcetti@bsmg.com

Brett Hunt
Ingram Micro Inc.
(714) 382-1403
brett.hunt@ingrammicro.com

Investor Relations:
Ria Marie Carlson
Ingram Micro Inc.
(714) 382-4400
ria.carlson@ingrammicro.com