Ingram Micro Introduces New High-End Technology Offerings

Packaged storage and wireless bundles help customers reach small- to mid-sized businesses

SANTA ANA, Calif., July 23, 2001

Ingram Micro Inc. (NYSE: IM), the largest global wholesale provider of technology products and services, today announced the availability of a complete storage area network (SAN) solution bundled with specialized services, and integrated wireless networking solutions; both targeted at helping value-added resellers (VARs) better serve small to midsized (SMB) business customers.

Ingram Micro's new bundled SAN solution is supported by leading global storage manufacturers, including Veritas, Overland Data and QLogic. Ingram Micro's Wireless 2001 integrated wireless networking solutions provide VARs with a broad array of wireless options for SMBs, including wireless large area networks (LANs), virtual private networks (VPNs) and security, and internet protocol (IP) telephony.

"Ingram Micro believes these new technologies and services will provide our customers with the best options to achieve their business goals," said Kevin Murai, president, Ingram Micro U.S. "Our SAN bundle and new wireless solutions are cost-effective and supported with valuable services such as training, certification and technical support. No other distributor can offer the combination of these product bundles with the same level of service."

SAN Offers High Growth Potential

To capitalize on this market potential, Ingram Micro's SAN bundle provides a scalable solution, including components and accessories ranging from backup software and a fiber channel bridge to a switch and DLT tape library under one SKU. Customers who choose the SAN bundle receive support from a high-end storage (HES) trained sales and technical support team, HES Help Desk, customized marketing programs and promotions, and access to a dedicated Web site with valuable industry information and selling tools.

Ingram Micro also makes it easy for VARs new to the HES market to get the training required for entry. Customers can attend five nationwide HES technology conferences, participate in additional roundtable Webcasts or HES face-to-face trainings at the VTN and Partnership America Invitational, as well as the upcoming SMB road shows this fall.

"Ingram Micro's SAN bundle provides an easy point of entry for customers interested in expanding their businesses with high-end storage products," said Lori Snow, vice president, product management and general manager, technical products division, Ingram Micro U.S. "Our VAR customers rely upon us to provide them with the right mix of products, solutions, training and support to be successful in this high-growth market."

Enterprise program expands integrated wireless networking solution

Ingram Micro has launched Wireless 2001 to help VARs fuel this growth, especially with SMBs. The company has met rigorous Cisco-certified personnel levels required for Wireless LAN specialization, IP Telephony and Voice Access, and most recently VPN/Security specialization, ensuring that its sales and support organizations are better staffed to properly sell, design, install and support these specific products, ultimately allowing partners to address new market demands for its customers.

These trained sales and technical support representatives help customers choose from a wide range of wireless networking product solutions and services. In addition, the company offers a technical Help Desk, customized marketing programs and promotions, and access to a dedicated Web site with valuable industry information and selling tools. For more information on Ingram Micro's wireless networking solutions, call 1 (800) 445-5066, ext. 24006, or visit the wireless Web store at www.ingrammicro.com/store/wireless (launching July 24). For more information on Ingram Micro's SAN bundle, call 1 (800) 445-5066, ext. 76429 or visit www.ingrammicro.com/storage.

About Ingram Micro Inc.

Ingram Micro Inc. is the largest global wholesale provider of technology solutions, products and services. The company operates in 36 countries with sales of $30.7 billion for the fiscal year 2000. Ingram Micro's global regions provide the distribution of technology products and services, marketing development and supply chain management services to more than 175,000 technology solution providers and 1,700 manufacturers. The company is focused on maximizing shareowner value and achieving customer satisfaction through innovation in the information technology supply chain.

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