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Ingram Micro's IM-Logistics Division To Power BestBuy.com FulfillmentLeading retailer selects IM-Logistics' fulfillment services for its proven track recordSANTA ANA, Calif., April 2, 2001Ingram Micro Inc. (NYSE:IM), the largest global wholesale provider of technology products and supply chain management services, today announced its IM-Logistics division will provide outsourced logistics services to BestBuy.com, Inc. a wholly owned subsidiary of Best Buy Co., Inc. (NYSE: BBY). IM-Logistics will manage warehousing and fulfillment services for the Internet retailer of consumer electronics and personal computers. IM-Logistics will provide inventory fulfillment designed to maximize BestBuy.com's customer satisfaction and optimize its operational infrastructure with Ingram Micro's world-class logistics services. "The agreement with BestBuy.com expands the relationship Ingram Micro has had with Best Buy," said Michael Terrell, senior vice president and general manager, IM-Logistics, Ingram Micro U.S. "Our proven track record in product fulfillment and our nationwide network of strategically located distribution centers will provide BestBuy.com access to a solid logistics solution to streamline operations and enhance the BestBuy.com customer experience." BestBuy.com selected IM-Logistics as its fulfillment provider to quickly plan and implement a highly efficient Web fulfillment program that can scale as customer volume increases. IM-Logistics will seamlessly connect orders in real-time from BestBuy.com to Ingram Micro's inventory management systems, then direct them to one of its state-of-the-art distribution centers, which serve as hubs for BestBuy.com fulfillment. "BestBuy.com has developed a loyal following of customers who can rely on Best Buy for great service either online or in Best Buy stores nationwide," said James Bengier, vice president of fulfillment for BestBuy.com. "The agreement with IM-Logistics will help us to provide an even better experience for our customers online and defer costs that we would have to incur in building a large warehousing and fulfillment infrastructure." "In the highly competitive Internet space, retailers need logistics providers that can offer a cost-effective and reliable supply chain solution," Terrell said. "Ingram Micro has set the standard for supply chain best practices for more than 20 years and offers customers such as BestBuy.com an economy of scale that takes cost out of their business model while delivering effective fulfillment solutions." About BestBuy.com Minneapolis-based Best Buy Co., Inc. (NYSE: BBY) is the nation's number one specialty retailer of consumer electronics, personal computers, entertainment software and appliances. The Best Buy enterprise operates retail stores and commercial Web sites under the names: Best Buy (BestBuy.com), Magnolia Hi-Fi, Sam Goody (SamGoody.com), Suncoast (Suncoast.com), Media Play (MediaPlay.com) and On Cue (OnCue.com). The company reaches consumers through more than 1,800 retail stores nationwide, in Puerto Rico and the U.S. Virgin Islands. About IM-Logistics Established in June 2000 as a division of Ingram Micro U.S., IM-Logistics provides end-to-end order fulfillment, logistics and supply chain solutions to manufacturers, retailers and e-tailers of technology and consumer electronics products. IM-Logistics leverages Ingram Micro's 20-year track record in order management and fulfillment to drive efficiency in the supply chain and ensure companies can meet customer demand effectively. As the logistics engine behind Ingram Micro, the division achieves a better than 99 percent accuracy rate for order deliveries. IM-Logistics U.S. provides its services leveraging more than 4.1 million square feet of U.S. warehouse space for its industry-leading distribution and reverse logistics network, which offers one- or two-day ground coverage to more than 99 percent of the United States. About Ingram Micro Inc. Ingram Micro Inc. is the largest global wholesale provider of technology solutions, products and services. The company operates in 36 countries with sales of $30.7 billion for the fiscal year 2000. Ingram Micro's global regions provide the distribution of technology products and services, marketing development and supply chain management services to more than 175,000 technology solution providers and 1,700 manufacturers. The company is focused on maximizing shareowner value and achieving customer satisfaction through innovation in the information technology supply chain. For more information, contact: Ingram Micro Inc.: Media Information |
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