INGRAM MICRO'S GLOBAL PARTNER SERVICES AWARDED LOGISTICS CONTRACT TO SUPPORT XEROX-DELL BUSINESS

Ingram Micro Provides Logistics Engine To Deliver Xerox Office Printers For Dell Sales

SANTA ANA, Calif., May 17, 2000

Ingram Micro Inc. (NYSE:IM), the world's largest wholesale provider of technology products and services, today announced its Global Partner Services (GPS) division has been awarded the contract to provide logistics services for Dell sales of Xerox office printers.

Ingram Micro's GPS division will provide fulfillment directly from its distribution centers across the country, guaranteeing Dell customers same-day shipping on orders for Xerox printers. According to the agreement, Ingram Micro will handle fulfillment, inventory management, shipping, warranty and claims services, customized reporting and management of special stock-keeping units (SKUs) and bundles. The agreement allows Dell to enjoy the benefits of a direct relationship with Xerox, while providing Xerox with support for increased sales with Dell.

"Through this relationship, Xerox and Dell are using Ingram Micro's core services to provide the infrastructure link that will enable us to serve a growing number of Xerox printing customers," said Frank Edmonds, vice president and general manager, Strategic Marketing Partnerships, Xerox Channels Group. "We look forward to leveraging Ingram Micro's global reach and customized services to the mutual benefit of Xerox, Dell and our customers."

Ingram Micro's GPS division offers services to meet the order management and logistics needs of manufacturers such as Xerox and Dell, who are using a direct model for customer sales, providing fulfillment, inventory management and other services to complete the equation. GPS works to leverage Ingram Micro's core competence in world-class fulfillment and logistics services to become an outsource partner of manufacturers such as Xerox and Dell.

"Global Partner Services focuses on end-to-end order management services, ensuring superior execution on behalf of our partners," said Mike Terrell, senior vice president and general manager, Global Partner Services Division, Ingram Micro Inc. "We are pleased to offer Xerox and Dell these support features, enabling them to focus on core operations and customer satisfaction."

About Ingram Micro Inc.

Operating in 34 countries, Ingram Micro Inc. (NYSE:IM) is the world's largest wholesale provider of technology products and services, with sales exceeding $29 billion for the past four reported quarters. Ingram Micro's key business units deliver fulfillment and distribution, product acquisition and selection, supply-chain automation and programs, as well as e-procurement to more than 175,000 technology solution providers, manufacturers and businesses located in more than 100 countries. Ingram Micro is driving the evolution of wholesale distribution for the information technology industry and is the operations engine behind leading global e-businesses today.

For more information, contact:

Benjamin Group/BSMG Worldwide:
Lisa Landry or Becky Vieira
(714) 245-7500 ext. 225 or ext. 215

Ingram Micro Inc.:
Jennifer Marchetta, Media Relations
(714) 382-2692