INGRAM MICRO STAYS ON TOP WITH CUSTOMER SURVEY RESULTS

SANTA ANA , Calif., Dec. 1, 1999

Ingram Micro Inc. (NYSE:IM), the world's largest wholesale provider of technology products and services, today announced that this year's Computer Reseller News Preferred Distributor Study rated Ingram Micro a preferred distributor in more categories than any other distributor in 1999.

"Our objective is to be the best in our industry and it is rewarding to know that our customers recognize our commitment to provide superior customer service," said Robert D. Grambo, president of Ingram Micro U.S. "By rating us a leader in more preference and performance categories than any of our competitors, we have shown that Ingram Micro remains strong with a continuing focus on one of our greatest core competencies -- providing world-class execution to our customers."

Resellers were asked to identify their preferred distributors and rate the performance of those distributors in six categories: computer systems, software, mass storage, networking, peripherals and components.

Participating resellers judged product availability as the most important criteria followed by delivery (accuracy), responsiveness, price, product knowledge/tech support, return policies, access to sales representatives, online information/availability, product breadth, trust/understanding of reseller business, credit availability and warehouse proximity.

Computer Reseller News is the leading computer reseller publication in the United States with more than 115,000 subscribers. The magazine's 15th annual "Preferred Distributor" study was conducted between June and August of this year.

About Ingram Micro Inc.

Ingram Micro Inc. (NYSE:IM), headquartered in Santa Ana, Calif., is the world's largest wholesale provider of technology products and services, and a leader of assembly and integration services with sales of $26.5 billion for the past four reported quarters. The company and its subsidiaries operate in 34 countries and distribute more than 225,000 products to more than 140,000 resellers in 130 countries.

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