Intuit Creates Alliance With IM-Logistics For Retail Direct Program

Ingram Micro's IM-Logistics Engine To Provide Fulfillment, Customization And Virtual Warehousing Services For Intuit's Retail Software Products

SANTA ANA, Calif., Oct. 16, 2001 - Ingram Micro Inc. (NYSE: IM), the largest global wholesale provider of technology products and supply chain management services, today announced its U.S. IM-Logistics division is providing outsourced logistics services and supply chain support to Intuit Inc., (Nasdaq: INTU), maker of Quicken., Quicken TurboTax. and QuickBooks. software, payroll services and related small business management solutions.

Under the new agreement, IM-Logistics serves as the exclusive third-party logistics partner for Intuit's retail channel, fulfilling the company's world-class software products and solutions -- Quicken, QuickBooks and TurboTax -- for approximately 7,500 retail stores across the country. The industry-leading logistics provider also will support Intuit with customized and enhanced fulfillment services including tailored merchandising, freight optimization/transportation management, returns/reverse logistics and IT support.

"Intuit is committed to its retail channel and focused on providing superior customer service, in addition to its great product offerings," says Greg Santora, senior vice president and chief financial officer at Intuit. "By aligning with IM-Logistics, we are optimizing our go-to-market strategies and supply chain management practices and ensuring that doing business with Intuit is easy and effective for our retail customers."

Maximizing productivity throughout the purchasing cycle, Intuit's retailers are seamlessly linked to IM-Logistics' order management system via an electronic data interchange, thereby allowing large volumes of orders to be processed quickly.

"We are pleased to extend Ingram Micro's relationship with Intuit," said Michael Terrell, senior vice president and general manager, IM-Logistics. "As a strategic business partner for major manufacturers like Intuit, IM-Logistics is uniquely positioned to help its customers save money by maximizing logistics efficiencies and controlling inventory costs. Now, Intuit can continue to enhance its market-leading position by leveraging Ingram Micro's 20-year track record of operating excellence. This will allow Intuit to build a stronger customer purchasing experience and go-to-market business model."

About IM-Logistics

Established in June 2000 as a division of Ingram Micro U.S., IM-Logistics provides end-to-end order fulfillment, logistics and supply chain solutions to manufacturers, retailers and e-tailers of technology and consumer electronics products. IM-Logistics leverages Ingram Micro's 20-year track record in order management and fulfillment to drive efficiency in the supply chain and ensure companies can meet customer demand effectively. As the logistics engine behind Ingram Micro, the division achieves a better than 99 percent accuracy rate for order deliveries. IM-Logistics U.S. provides its services leveraging more than 4.1 million square feet of U.S. warehouse space for its industry-leading distribution and reverse logistics network, which offers one- or two-day ground coverage to more than 99 percent of the United States.

About Ingram Micro Inc.