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    Vision, Mission & Values


Ingram Micro Recognized As Top Distributor By Leading Manufacturers

Distributor is commended for its approach to market development and success in generating demand for vendors

SANTA ANA, Calif., Sept. 10, 2002 -- Ingram Micro Inc. (NYSE: IM), the largest global wholesale provider of technology products and supply chain management services, has received a number of awards from major manufacturers in recognition of the company's many contributions to the IT channel.

Ingram Micro U.S. recently was named 2001 North American Distributor of the Year by Symantec (Nasdaq: SYMC). Ingram Micro was recognized for substantially increasing sales of Symantec's consumer and enterprise products and for its commitment to working with Symantec as part of the Symantec Partner Program.

The region also was named Distributor of the Year by Cisco Systems (Nasdaq: CSCO) for outstanding performance in providing Cisco with the greatest overall revenue contribution while achieving the highest reseller customer satisfaction survey scores during Cisco's fiscal 2001. Ingram Micro also grew its Cisco education reseller business into the number one position in 2001.

Ingram Micro Europe was named Distributor of the Year for the European region by Computer Associates International, Inc. (NYSE: CA) at CA World 2002. Also, Ingram Micro Asia-Pacific was recognized with CA's Innovator of the Year award, while Ingram Micro U.S. received CA's Focus Team of the Year award for North America for its outstanding performance and excellent achievements during CA's fiscal year 2002.

In addition, Ingram Micro U.S. was named Distributor of the Year by Citrix Systems, Inc. (Nasdaq: CTXS). The company was chosen for this first-time award based on its ability to help Citrix go to market more efficiently and expand the diversity of its customer base within the enterprise market. Ingram Micro was specifically recognized for the service levels provided by its U.S. product management, marketing and sales departments.

Ingram Micro U.S. also was named Fastest Growing Video Channel for 2001 by Polycom (Nasdaq: PLCM), a worldwide leader in the convergence of interactive voice, video, data and web communications. The region was named Top Producer for 2001 by LEGATO Systems, Inc. (Nasdaq: LGTO), provider of enterprise class software solutions and services that deliver business continuance with information protection, application availability as well as content, message and storage management solutions.

"We are extremely honored to be recognized by these manufacturers," said Kevin Murai, president, Ingram Micro North America. "This recognition is tangible proof of the value Ingram Micro brings to the channel, offering complete solutions and technical support to help solution providers capture new business opportunities."

About Ingram Micro Inc.
Ingram Micro Inc. is the largest global wholesale provider of technology products and supply chain management services. The company operates in 37 countries with sales of more than $25 billion for the fiscal year 2001. Ingram Micro's global regions provide the distribution of technology products and services, marketing development and supply chain management services to nearly 170,000 technology solution providers and 1,700 manufacturers. The company is focused on maximizing shareowner value and achieving customer satisfaction through innovation in the information technology supply chain. Visit www.ingrammicro.com/corp.



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