INGRAM MICRO ACHIEVES ISO 9002 CERTIFICATION

SANTA ANA , Calif., Dec. 1, 1999

Ingram Micro Inc. (NYSE:IM), the world's largest wholesale provider of technology products and services, today announced that its U. S. operations, including the company's corporate offices in Santa Ana, Calif., and Buffalo, N.Y., has achieved ISO 9002 certification by KPMG Quality Registrar.

"Thanks to great teamwork from our associates across the country, we have achieved ISO 9002 certification," said Robert D. Grambo, president, Ingram Micro U.S. "This certification acknowledges our ongoing commitment to customer satisfaction and ensures the work we do in the future will be held to the highest standards. This competitive advantage gives our associates and business partners continued pride and confidence in Ingram Micro."

The ISO 9002 certification indicates that Ingram Micro has met a set of global quality standards devised by the International Organization for Standardization (ISO). Meeting the ISO standards is an important prerequisite for companies doing business internationally.

KPMG Quality Registrar, a business unit of KPMG LLP serving as an RAB accredited certified body, audited and certified the processes and procedures for all of Ingram Micro's U.S. business units including customer service, returns, consolidation, operations, configuration, distribution centers, sales and purchasing.

Ingram Micro's ISO 9002 certification status remains in effect for three years and will be reviewed every six months by KPMG as part of a standard surveillance audit process. The company has designated quality managers to maintain and continually improve processes, procedures and customer satisfaction and ISO certification requirements.

About Ingram Micro Inc.

Ingram Micro Inc. (NYSE:IM), headquartered in Santa Ana, Calif., is the world's largest wholesale provider of technology products and services, and a leader of assembly and integration services with sales of $26.5 billion for the past four reported quarters. The company and its subsidiaries operate in 34 countries and distribute more than 225,000 products to more than 140,000 resellers in 130 countries.

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